Who assists parties in resolving their conflicts?

The role of a mediator is specifically to assist parties in resolving their conflicts by facilitating discussions and helping them find a mutually acceptable solution. A mediator does not impose a decision or judgment; instead, they guide the parties through their communication, ensuring that everyone has the opportunity to express their views, needs, and concerns in a constructive manner. This process often involves the mediator generating options, helping to clarify issues, and fostering a more collaborative atmosphere where solutions can emerge organically from the parties involved.

While other roles, such as arbitrators, advisors, and facilitators, may also involve conflict resolution, their functions differ significantly from that of a mediator. An arbitrator makes binding decisions based on the arguments presented, an advisor may provide expertise and recommendations but does not directly facilitate the conflict resolution process, and a facilitator generally guides a group through discussions but might not focus solely on conflict between parties. This unique approach of mediation makes it a vital skill in family life education and conflict resolution contexts.